FSM Website Design

Learn What We Can
Include in Your Website

We specialize in website designs for small businesses!

Our websites are designed using the popular WordPress Content Management System (CMS) platform which powers over 43 percent of all websites on the Internet. We also use one of the most popular WordPress themes of all time, Astra, along with its Pro version, which is modern and one of the most popular WordPress themes designed to create any website.

We tailor our website designs to our customer’s needs, and we do our best to keep the ongoing operating cost to a minimum. Our website designs can include: 

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FSM Website Design Approach

No two client website requirements are the same, so we do not offer standard plans!
We customize our designs to our client's specific requirements starting with the Client completing our Website Design Questionnaire.

FSM Contract Process

First impressions are everything, especially when it comes to your website. Research shows that 62–90% of purchase decisions are based on colors alone. Choosing the right website color scheme can make your website more memorable, trustworthy, attractive, and profitable.

You set your color and typography desires and we make sure your website is consistent throughout.

When you visit a website for the first, second, or even tenth time, what’s the first thing you see? For many of us, it’s the header. One of the reasons why is that our eyes are naturally drawn to the very top part of the page. It’s like watching a movie or reading a newspaper article, you want to start at the very beginning of the story, not in the middle of it. You should also find its branding there, and you’ll get a high-level overview of its content. You might also find a call-to-action and additional company info, among other things. Even though the header takes up a small amount of real estate, it’s one of the most important parts of the site and, as such, is probably going to get more engagement than most content on the site. 

Our headers can contain logos, site titles, sub-titles, menus, search boxes, social media icons, and more.

The website footer is the section of content at the very bottom of a web page, and it typically contains a copyright notice, link to a privacy policy, sitemap, logo, contact information, social media icons, and an email sign-up form. In short, a footer contains information that improves a website’s overall usability, and information that can’t be found on the rest of the website.

Our footer designs can also contain menus, other links, copywrites, social media icons, links to forms, and more. We design them to meet your specific requirements.

When it comes to content creation, every business is unique and needs something different. There is a set of pages that all websites must consider because visitors (your potential customers) have expectations of the information on your site and where to find it.

There are a series of questions to ask yourself about your website, like:

  • What pages do I need?
  • What content should be on my home page?
  • Do I need a privacy policy or disclaimer page?
  • Should I have a testimonial page?
  • Do I need a company blog?
  • Should the “About” page be about myself or the company?

There are certain pages that are a must, or should at least be considered, for any business website. Depending on the purpose of your website, some of the following pages should be included:

  • Home page
  • About page
  • Services page
  • Products page
  • FAQ page
  • Testimonial page
  • Contact page (with or without a form)
  • Blog
  • Press or latest news page
  • Privacy policy page
  • Terms and Conditions page
  • Sitemap
  • 404 page (the page that is displayed when the system cannot find the page requested in the URL)

You provide us with the following….

  • What pages would you like your website to have?
  • Suggested appearance (examples) of the pages!
  • Text and photo content for the pages!

And we will create the pages for you.

Humans are visual-oriented beings. Studies show that people remember 80% of what they see and only 20% of what they read. In fact, there’s research that suggests that 65% of people are visual learners. That’s why visual-rich media – photos, images, videos – have a huge impact on the success of written content and overarching content marketing strategies. Web content containing visuals like images or videos performs better – on average, receiving up to 94% more views. They can convey complex messages in the blink of an eye. 

However, images and videos are a two-way sword. They add significantly to viewer retention and website interest, but if not handled correctly can impact website performance. It is critical that photos and videos only be used where they add value, and that they are optimized for performance.

I our website designs we make sure your photos, images, and videos are optimized for performance without giving up their clarity.

Great navigation is a crucial element to get right on your website for two main reasons.

First, it helps users find what they want which will result in more conversions. Second, it helps search engines, because good navigation will help them better understand how you’ve organized your site and ensure PageRank flows to the most beneficial pages.

While website navigation describes users clicking on links, there are standard components that facilitate that navigation. Some of these include Breadcrumbs, Sidebars, Mega menus, Dropdowns, Tabs, and Accordions.

It’s important to understand how users navigate sites. There are three main ways, starting with forward navigation which helps users explore deeper within a site hierarchy. Secondly, there is sideward navigation which helps users explore content related to what they are currently viewing but isn’t a subtopic. Third, backward navigation helps users return to a previous page or step within a process.

We work with all of these to provide your website with the optimum navigation for user experience and search engine optimization.

We all know the value of social media advertising! Every month, there are nearly 2.9 billion active users on Facebook, 2.6 billion on YouTube, 2.0 billion on Instagram,  and 1.0 billion on TiK Tok. LinkedIn and other social media sites also have major social media usage. It is not only important to have a social media presence but to make your accounts available from your website.

There are recommended places on your website to place your social media icon links and we will work with you for proper placement and to make sure they are visible to your website visitors.

Contact forms provide customers with a convenient way to contact you and allow you to collect valuable customer data and feedback. A contact form can also build customer relationships, allowing them to engage more deeply with your brand.

A contact form can be a great way for businesses to capture and convert those leads into sales. By collecting customer data, you can better understand their needs and target them with specific offers. This helps build trust and loyalty with your customers, encouraging them to return to your website more often.

A website’s contact form makes it easier for customers to ask questions or provide feedback about your services or products. This feedback can be invaluable for businesses, allowing them to understand their customers better and improve their services. By promptly responding to customer feedback, you can show your customers that you value their opinions and are willing to take action.

We can design contact forms for all purposes and place them where you would like on your website.

If your business doesn’t have a blog, you might want to reconsider — B2B marketers who use blogs receive 67% more leads than those who do not, and blogs have been rated the 5th most trusted source for accurate online information. At their most basic, blogs can help you develop an online presence, prove yourself an expert in an industry, and attract more quality leads to all pages of your site.

We can add a blog with search capability to your website.

U.S. e-commerce sales reached $1.03 trillion in 2022, passing $1 trillion for the first time ever.

Over the last few years, e-commerce has become an indispensable part of global retail. Like many other industries, buying and selling goods has undergone a substantial transformation following the advent of the internet, and thanks to the ongoing digitalization of modern life, consumers all over the world now profit from the perks of online transactions. As global internet access and adoption rapidly increase, with over five billion internet users worldwide, the number of people making purchases online is ever-increasing. In 2022, retail e-commerce sales were estimated to exceed 5.7 trillion U.S. dollars worldwide, and this figure is expected to reach new heights in the coming years.

Small businesses should look to selling online as not just an increase in revenue, but a way to further connect with their audiences and expand their name. While brick-and-mortar is far from gone, online sales are becoming a major part of how we shop.

We use WooCommerce for our website stores and for a good reason. In 2023, WooCommerce is used in 23% of the top 1 million sites using e-commerce technologies, and that percentage is expected to grow.

Many companies jump on the bandwagon and implement live chat because it’s easy and relatively cheap. But should you, too? There are many advantages to implementing live chat, but there are also some disadvantages. Some of the advantages are Faster Support, Real-time text preview, Instant customer feedback, Non-intrusive, Can prevent cart abandonment, it’s Personal, and it can build strong customer relationships.

But there are also disadvantages as well, like it doesn’t work well for older people and first response time expectations are high. The biggest problem for small businesses is that you need to be online to offer support.

If live chat is for you, we will gladly add it to your website.

And to many people, they are one of the most frustrating and annoying parts of the internet. After years of being used, they’re the one thing that just simply won’t go away. While most people are aware of the displeasure pop-ups cause visitors, they are still nevertheless used because they work. According to Sleeknote, a pop-up builder who analyzed over 1 billion pop-ups, pop-ups with images convert at 3.80%, which isn’t too shabby.

Pop-ups have their advantages and disadvantages. Some of their advantages are they catch visitors’ attention, remind visitors of important information, keep a visitor on the page longer, encourage visitor interaction, and encourage conversions. There are also disadvantages like; pop-ups are annoying, they can distract and confuse visitors, and they can lower your User Experience (UX) and SEO rankings.

As with live chat, if pop-ups are something you want on your website, we will gladly add them.

FSM recommends and uses Bluehost hosting services. Bluehost is rated one of the top hosting services for WordPress and includes one domain name at no additional cost. If the Client already has a hosting account, if acceptable to FSM, we can use that account, but the Client will need to grant permission to FSM to access the account as administrator (username and password).

Business Website Musts

We recommend that all business websites include the following: Optimized Performance, Website Security, Search Engine Optimization, Website Traffic Analytics, and Website Backup. Although not something that is visible on your website, they are absolutely necessary for a successful business website.

Web performance is how long a site takes to load, become interactive and responsive, how smooth the content is during user interactions, and whether buttons are clickable. Web performance includes objective measurements like time to load, frames per second, time to become interactive, and subjective experiences of how long it felt like it took the content to load.

The longer it takes for a site to respond, the more users will abandon the site. It is important to minimize the loading and response times and add additional features to conceal latency by making the experience as available and interactive as possible, as soon as possible. Website speed is crucial to the success of any online business. Slow website speeds can negatively impact the user experience, search engine rankings, conversion rates, and overall online reputation. 

How quickly should a webpage load? 47% of customers expect a webpage to load in 2 seconds or less, according to skilled.co. Also, per skilled.co, testing by AI healthcare software company mPulse Mobile found that pages that loaded in 2.4 seconds had a 1.9% conversion rate, at 3.3 seconds, the conversion rate was 1.5%, at 4.2 seconds, the conversion rate was less than 1%, and at 5.7+ seconds, the conversion rate was 0.6%

For our website designs, we recommend the following to optimize performance:

Images: Don’t go overboard with the number of images. We will use the optimum image formats and resize and compress images.

HTTP requests: Simplify the page to reduce the number of requested resources.

Browser Caching:  a browser cache saves website data like HTML files and images temporarily on the user’s device. When the user returns to the cached web page, the browser loads these files from its local cache instead of requesting them from the web server, saving time and bandwidth. Browser caching is a must for content that is static on your website for longer. 

Lazy Loading: Lazy loading is a strategy to identify resources as non-blocking (non-critical) and load these only when needed. It’s a way to shorten the length of the critical rendering path, which translates into reduced page load times. Lazy loading can occur at different moments in the application, but it typically happens during some user interactions such as scrolling and navigation.

Website Hosting:  The right web host is the foundation of a successful, high-performing website. A poor server is subject to flaws and performance issues, so it’s worth the investment for hosting that can handle increasing traffic and spikes in requests. We recommend Bluehost for your server. Most small businesses use a shared server where your website resides and competes with other websites. To improve performance at an additional cost, one can upgrade to a dedicated server.

Content Delivery Network (CDN):  It’s easy to forget that servers are computers located somewhere in the world. The larger the distance between the device making HTTP requests and your server(s) completing the requests, the longer your website files will take to send and load. You can remedy this problem with a content delivery network (CDN). A CDN is a collection of servers distributed around the world that hold cached copies of your website files. When a user requests your website, your CDN will determine the server closest to their physical location and deliver the files from that server.

Permanent Redirects: 301 redirects send users from the page they request to another page, and this takes additional time, so we avoid redirects.

SSL, or Secure Sockets Layer, is an encryption-based Internet security protocol for the purpose of ensuring privacy, authentication, and data integrity in Internet communications. SSL is the predecessor to the modern TLS encryption used today. A website that implements SSL/TLS has “HTTPS” in its URL instead of “HTTP.” SSL is a must for any business website, and we implement it on all our website designs.

With 30,000 websites hacked every day and 64% of companies having experienced cyberattacks, it’s essential you protect what’s yours. WordPress is a secure platform. However, with around 455 million websites using it, there’s a lot of temptation to try to hack, attack or cause problems. Security plugins add extra features such as firewalls, malware scanning, and the ability to automatically block IP addresses that try to attack you.

We will incorporate security into your website, but for additional protection, at an additional cost, Sucuri offers firewall and malware protection.

Once you have your beautiful website designed, it won’t be of much value if you can’t get visitors to it. There are many approaches to market your website, like search engine optimization (SEO), social media marketing, video marketing, email marketing, and many others. We will focus here on SEO and touch on email marketing. However, we are also experts in social media and video marketing. Check out our plans.

SEO, which are the important search engines? Based on market share, Google has 92.61 %, Bing has 2.79%, Yandex has 1.65%, yahoo has 1.1%, DuckDuckGo has 0.52% and Baidu has 0.44%. As you can see, Google and Bing together have over 95% of the search engine share. Fortunately, there is a way to enhance your ability to have them find your website. We recommend implementing three approaches, generating and making available a sitemap of your website, tailoring your posts and pages for SEO, and making sure your photos (images) are SEO findable.

Google has the “Google XML Sitemap Generator” plugin that creates a sitemap of your website, updates it at your specified frequency, and makes it available to Google and Bing crawlers. We recommend it be installed on your website.

Yoast SEO offers you loads of tools and features to boost your SEO. Some of these features influence the SEO of your whole site; other features help you to optimize individual posts and pages for search engines. When you’re working with a self-hosted WordPress site, the Yoast SEO plugin is one of the most valuable tools you can have. Yoast SEO is one of the most widely popular WordPress plugins around and it’s easy to understand why.

We will install and set up Yoast SEO on your website, but you will have to manage it on a day-by-day basis. We will recommend instructional videos to assist you.

Lastly, computers can read photos or image content, but there are things that can be done to your photo that help. One example is the alt text for the image. It was intended to be displayed on browsers that could not display images (not a problem any longer). Search engine crawlers look for that text.

We will optimize your photos for SEO as well as for performance.

Web analytics is the process of tracking and understanding how people use your website. Its goal is to help you understand your users with data so you can optimize your site’s performance and improve the user experience (UX).

The top 4 reasons web analytics is important for your business are learning whom your website attracts and where they come from, understanding how users interact with your website, identifying the pages that drive the most traffic to your website, and seeing how many users your website converts. 

Without a modern measurement solution, you leave essential insights on the table that can impact your business. So now is the time to make Google Analytics 4 your cross-platform Analytics solution and that coupled with the ability to view the analytics on your website dashboard is the solution for your website analytics data.

We will work with you to set up your Google Analytics 4 account and we will incorporate the ability to view the analytics on your website dashboard.

Having anything bad happen to your website can be devastating. You’ll lose out on potential customers and businesses, and you may need to spend a long time recouping those losses and rebuilding everything from scratch. The best way to protect yourself from these scenarios is by backing up your site regularly, be it a small WordPress blog or a sizable online forum.

Backups are crucial for protecting against the most common causes of website downtime, such as human error, viruses, crashes, and data corruption. If your site gets infected with malware or files get corrupted, you can just use a backup to restore your website to a functional capacity.

We will install the capability to backup your website on a set schedule, removing the manual backup hassle, and storing the backup to a cloud storage account so that your backup files will be automatically sent there.

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